Privacy policy

Who we are

The ISO Council provides ISO 27001 certification consulting services across Australia and New Zealand. In this policy, the words we, us and our refer to The ISO Council.

Information we collect

When you submit an enquiry or request a quote, we collect the information you provide, which may include your name, company, work email, phone number, company size, current ISO status and any message you send us.

We may also collect basic technical information such as your IP address and general usage data to help us operate and improve our website.

How we use your information

We use your information to respond to your enquiry, prepare a quote, provide our services, and communicate with you about your request. We may also use it to meet our legal and regulatory obligations.

Lawful basis and consent

We process your information on the basis of your consent and our legitimate interest in responding to your enquiry and running our business. You can withdraw your consent at any time by contacting us.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as email and hosting providers, and only to the extent needed to deliver our services. We may also disclose information where required by law.

Data security

We take reasonable steps to protect your information using appropriate technical and organisational measures. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your information for as long as needed to respond to your enquiry, provide our services and meet our legal obligations, after which we securely delete or anonymise it.

Your rights

Depending on your location, you may have the right to access, correct or delete your personal information, or to object to or restrict how we use it. To make a request, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to help it function and to understand how it is used. You can manage cookies through your browser settings.

Contact us

If you have any questions about this policy or your information, please contact us:

The ISO Council
Level 10, 20 Martin Place, Sydney, NSW 2000
Phone: 02 9099 1735
Email: info@isocouncil.com.au
Coverage: Australia and New Zealand

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